Retail ยท AI purchasing

WhatsApp Purchasing Assistant: AI purchasing for multi-branch retailers.

A WhatsApp assistant that runs the whole purchasing cycle for a multi-branch business: order, owner approval, supplier orders, delivery check and daily report. Staff keep using WhatsApp the way they already do.

Mother and daughter checking a shopping list beside a trolley in a grocery store
8Steps from WhatsApp order to daily report
AnyLanguage: multilingual orders, typed or spoken
1 tapFor the owner to approve an order
3Roles in one flow: branch staff, owner and suppliers
Store worker restocking vegetable crates in a grocery shop
The challenge

Daily purchasing runs on informal WhatsApp messages.

Multi-branch SMEs in Lahore, starting with bakeries and pharmacies, buy every day through WhatsApp messages and voice notes, in more than one language.

How it works

Every order passes the owner before any supplier sees it.

  1. 01

    Branch manager orders

    Sends the order on WhatsApp as text or a voice note.

  2. 02

    AI reads it

    Items, quantities and units are matched to the item list.

  3. 03

    Manager confirms

    Replies YES, NO or a correction.

  4. 04

    Owner decides

    Approve, Edit or Reject, with the estimated cost in PKR.

  5. 05

    Suppliers receive orders

    Each supplier gets only its own items.

  6. 06

    Bill photo

    The manager sends it when the goods arrive.

  7. 07

    Delivery check

    Short, missing and extra items and price changes are flagged.

  8. 08

    Owner reports

    A 9 PM summary on WhatsApp and a live dashboard.

What it does

AI that understands how your branches really order.

01

Multilingual orders

AI reads informal orders and returns items, quantities and units. Unclear items are asked about, never guessed.

02

Smart item matching

Local names, different scripts and spellings, typos and nicknames are all matched to the item list, so every way staff write an item becomes the same product.

03

One-tap owner approval

The owner sees each confirmed order with its estimated cost and Approve, Edit or Reject buttons. No supplier sees an unapproved order.

04

Supplier orders, split automatically

An approved order is split by supplier, and each supplier receives only its own items.

05

Delivery check from a bill photo

AI reads printed or handwritten bills and flags short, missing and extra items, plus price changes against the last price paid.

06

Daily summary and dashboard

One WhatsApp message at 9 PM with orders, spend, delivery problems and price changes, plus a dashboard of spend by branch and by day.

Status

Built and ready for stakeholder testing.

The full purchasing cycle is built: text and voice orders, item matching, owner approval, supplier orders, delivery checks, and the daily summary with its dashboard. Next, it goes into testing with multiple stakeholders.

  • Testing with real users. Branch staff, owners and suppliers each use it from their own WhatsApp.
  • Measuring what matters. Missed orders, short deliveries caught and owner time saved.
  • Ready to onboard. Your items, branches and suppliers are loaded, and your team keeps ordering on WhatsApp.

Run a bakery, pharmacy or retail chain?

See how the assistant would work with your items and suppliers. We'll reply within one business day.

Get in touch
WhatsApp